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Water Outages and Boil Water Advisories
Click here to learn more about water outages and what to do during a Boil Water Advisory.
Current Water Outages
- None
Current Boil Water Advisories
- Planned BWA 4/26/24 @ 5:00 PM
7051 SOUTHPOINT PKWY S - SOUTHPOINT SURGERY CENTER
Recently Lifted Boil Water Advisories
- Planned BWA 4/24/24 @ 9:00 PM - BWA Lifted 4/27/24 @ 8:35 AM
114 Park St – Jacksonville Winlectric
1112 Jackson St – J S Johnson Community Center
190 Chelsea St – Lofts at Brooklyn
Apartments at 1025 Stonewall St
Residents on Chelsea St east of 324 Chelsea St
Residents on Dora St between Elm St and Park St
Residents on Elm St between Dora St and Jackson St
Residents on Spruce St between Dora St and Jackson St
Residents on Park St between Dora St and Jackson St - Unplanned BWA 4/23/24 @ 9:30 AM - BWA Lifted 4/25/24 @ 9:15 AM
7200 Powers Ave – Park @ 7200 Apartment Homes - Planned BWA 4/19/24 @ 11:00 PM - BWA Lifted 4/22/24 @ 6:50 AM
Lakewood dentistry - 2845 University Blvd W
Brooks Rehabilitation Center - 2700 University Blvd W. Bldg B - Unplanned BWA 4/17/24 @ 10:30 AM - BWA Lifted 4/19/24 @ 8:39 AM
9480 Arlington Expressway - Vision Works and Visionary Eye Associates
9465 Atlantic Blvd - Olive Garden
BWA Causes and Recommendations
A precautionary boil water advisory is issued when there is a possibility that the water pressure in the water system dropped to such an extent that bacteria or foreign matter could have entered the water system. This may be caused by one or more of these reasons:
- A water main break, repair, or system maintenance
- Damage to water lines or systems due to a storm or hurricane or other event
- An electrical power outage to a water plant or facility
A mandatory boil water advisory is issued when sample testing has confirmed the presence of microorganisms in the water supply that can cause illness.
Regardless of the type of boil water advisory issued, customers should bring water to a rolling boil for a minimum of one minute prior to using for drinking, food preparation, or cooking during the advisory period. After precautionary BWAs triggered by
water outages, main breaks or repairs, it is also recommended that customers flush water lines for three minutes after water returns to remove any air and possible sediments from the lines.
Read Our Recommendations for BWAs
Sewer/Wastewater Environmental Cautions and Advisory Notices
View Most Recent Environmental Precautions and Possible Sanitary Sewer Overflow Advisories
Related Links
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Constituents
Since your water comes from the pristine Floridan aquifer, most of the elements found in it occur naturally. However, we do add a little chlorine to the water to keep it clean as it travels through pipes on the way to your faucet.
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Safety
JEA’s water quality meets standards demanded by federal and state regulatory agencies - it is safe to drink. Every year, we collect and test over 45,000 samples throughout our service territory for over 100 bacteriological and chemical components to ensure compliance.
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Water Quality Reports
The Annual Water Quality Report provides information on JEA’s water treatment systems, any contaminants found in the water, and answers to frequently asked questions.