AutoPay - New

Automatic payments will help you pay your bill on time, every time. We still read your meter, calculate your bill, and send you a bill each month. The only difference is that JEA will automatically withdraw your balance due from your bank account so that you don’t have to! All residential and commercial customers are eligible to enroll, however, your account must not have an outstanding balance or be in a payment extension plan. 

Sign in to get started with JEA AutoPay and say goodbye to late fees.

Sign up for a jea.com account.
It's easy and free.

You must have an active JEA account in order to sign up for AutoPay online.

+ Sign Up Now

Contact us to get signed up.

If you prefer to not create a jea.com account, please send your request to get set up with JEA AutoPay, to autopay@jea.com or call us at (904) 665-6000.

Get started on JEA AutoPay and see how great it is to have one less bill to worry about. Enrollments will be processed within the next business day. Questions? Please call (904) 665-6000.

We hope you're loving AutoPay! If you need to change your bank account information online, you can do so now.

I hereby authorize JEA and my financial institution to process payment for my JEA account on the monthly due date. This authorization and JEA AutoPay will remain in effect until revoked by me, my financial institution, or JEA. This enrollment will take effect on my next bill. I understand that I must pay any outstanding balance I may have as of today before my next billing cycle (please allow three (3) business days for processing).

You may revoke JEA AutoPay at any time online at jea.com or by calling (904) 665-6000. Revocation of your authorization to pay your JEA bill through an automatic payment will result in the discontinuance of your Automatic Payment enrollment. After your revocation request has been received by JEA, please allow up to three (3) days for processing. By canceling your Automatic Payment, you will then be responsible for taking appropriate action each month to pay your bill.

Here's the information for how to find your bank account and routing number.

We're sorry, there was an error while processing your request. Please try again.

We've received your AutoPay enrollment request and will process your enrollment within the next business day. Your AutoPay will begin with your next billing cycle. If you currently have a balance, please pay your current bill by the posted due date to avoid late fees or service interruption.

We have received your request to unenroll from JEA AutoPay. Please allow three (3) business days for processing.