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Connecting to the JEA Water System

 
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Thinking about connecting to the JEA Water System? See below fow answers to many commonly asked connection questions.  

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Closed Title:What size meter will I need for my home?
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A licensed plumber can assist you with determining the proper size meter for your home. Most homes will require a ¾ -inch meter. 

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Closed Title:How much will it cost me to connect to the water system?
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The costs are broken down on the meter application (PDF).  

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Closed Title:Do I have to pay the JEA fees up front?
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Fees must be paid prior to connecting to the JEA Water System. If you have specific questions please contact JEA’s Water and Sewer Pre- Service Counter at (904) 665-5260.

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Closed Title:Are there any programs available to assist with these costs?
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Yes. The City of Jacksonville Utility Tap-In Program (UTIP) offers deferred payment loans to assist low to moderate income residents citywide with water line connection fees and associated plumbing costs. Learn more about UTIP.  

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Closed Title:How will I be billed for my water usage?
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Once connected to the system, you will see the new water charges added to your monthly JEA bill along with your electric usage.

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Closed Title:How will this impact my JEA bill?
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The basic monthly charge for a ¾-inch meter is $18.90. You will also be billed for your water consumption, which is billed on a tiered basis.

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Closed Title:What are the different tiered water usage levels?
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Water consumption is billed at $0.93 per thousand gallons for the first 6,000 gallons; $2.60 per thousand gallons for the next 14,000 gallons; and $5.60 for every thousand gallons after the amount consumed goes over 20,000 gallons.  

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Closed Title:Does JEA have any advice for better managing my water consumption?
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Yes, please visit our Ways to Save section.

Related Links

  • Irrigation Tips for Conservation and Savings

    Did you know an estimated 30% of the water JEA provides our customers is used outdoors, primarily for irrigation? Up to 50% of that water is wasted because of evaporation, runoff and more. Making some of the simple changes below and knowing and following your watering days, can help conserve precious resources and help you lower your water bill.

  • Water Quality Reports

    The Annual Water Quality Report provides information on JEA’s water treatment systems, any contaminants found in the water, and answers to frequently asked questions.