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Water Outages and Boil Water Advisories

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Learn More About Water Outages  


Current Boil Water Advisories

  • None
     

Recently Lifted Boil Water Advisories 

  • Planned BWA 10/23/25 @ 10:00 AM - BWA Lifted 10/25/25 @ 9:18 AM
    The Marley at Trout River - 900 Broward Rd

  • Planned BWA 10/21/25 @ 11:00 PM - BWA Lifted 10/24/25 @ 9:37 AM
    All residents in Winchester Ridge and Diamond Springs Neighborhoods

  • Unplanned BWA 10/20/25 @ 4:56 PM - BWA Lifted 10/22/25 @ 8:52 AM
    Akumin - 6500 Fort Caroline Rd
    First Coast Heart & Vascular Center - 6500 Fort Caroline Rd
    H2 Health Physical Therapy - 6500 Fort Caroline Rd
    Total Foot Care & Wellness Clinic - 6500 Fort Caroline Rd
    Theodore Schneider Family Dentistry - 6484 Fort Caroline Rd

  • Unplanned BWA 10/18/25 @ 10:25 PM - BWA Lifted 10/21/25 @ 8:35 AM
    Merrill Road Elementary School - 8239 Merrill Rd
    RaceTrac - 8240 Marrill Rd
    Madison Palms Apartments - 8300 Merrill Rd
    Lakeside at Merrill
    • Sunrise Ridge Ln
    • Sale Lake Dr
    • Pepper Lake Ct


BWA Causes and Recommendations

A precautionary boil water advisory is issued when there is a possibility that the water pressure in the water system dropped to such an extent that bacteria or foreign matter could have entered the water system. This may be caused by one or more of these reasons:

  • A water main break, repair, or system maintenance
  • Damage to water lines or systems due to a storm or hurricane or other event
  • An electrical power outage to a water plant or facility

 A notice, on the other hand, means contamination has been confirmed. Expect to be under the advisory or notice for at least 2 days. That is how long it will take to get back another round of samples. 

Regardless of the type of boil water advisory issued, customers should bring water to a rolling boil for a minimum of one minute prior to using for drinking, food preparation, or cooking during the advisory period. After precautionary BWAs triggered by water outages, main breaks or repairs, it is also recommended that customers flush water lines for three minutes after water returns to remove any air and possible sediments from the lines.
Read Our Recommendations for BWAs 


Sewer/Wastewater Environmental Cautions and Advisory Notices

View Most Recent Environmental Precautions and Possible Sanitary Sewer Overflow Advisories  

    Related Links

    • Constituents

      Since your water comes from the pristine Floridan aquifer, most of the elements found in it occur naturally. However, we do add a little chlorine to the water to keep it clean as it travels through pipes on the way to your faucet.

    • Safety

      JEA’s water quality meets standards demanded by federal and state regulatory agencies - it is safe to drink. Every year, we collect and test over 45,000 samples throughout our service territory for over 100 bacteriological and chemical components to ensure compliance.

    • Water Quality Reports

      The Annual Water Quality Report provides information on JEA’s water treatment systems, any contaminants found in the water, and answers to frequently asked questions.